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How COVID-19 Transformed Animal Shelter Operations

Leaders from three California shelters share the changes they’ve implemented in their organizations to follow this new community-centric model of animal sheltering, and how those changes better meet the needs of animals and people where they live.


Geraldine D’Silva, former director of community veterinary services, San Diego Humane Society;

Ann Dunn, director, Oakland Animal Services; and

Annette Ramirez, interim general manager, Los Angeles Animal Services.


Bobby Mann, chief programs officer, Humane Rescue Alliance

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